Privacy Policy

1. Introduction

Welcome to DetectiveBoard ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website and related services (collectively, the "Service"). By using our Service, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information:

• When you register for an account or contact us, we may collect your name, email address, phone number, billing/shipping addresses, and other contact details.
• We also collect information you provide when you use our support or communication channels.

Usage Information:

• We collect non-personal information such as your IP address, browser type, device information, pages visited, and other technical data through cookies and similar tracking technologies.
• Data about how you interact with our Service, including board activities, case data, and collaboration patterns.

Third-Party Data:

• We may receive data from integrated platforms and services as necessary for the operation of our Service.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Service.
• Process transactions and manage your account.
• Improve our Service by analyzing user behavior.
• Communicate with you, including for customer support and marketing purposes (with your consent).
• Facilitate collaboration and case management features.
• Ensure compliance with legal obligations and enforce our Terms of Service.

4. Sharing of Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who help us operate our Service, process payments, host data, and provide customer support.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: When required by law or to protect our rights, we may disclose your information to law enforcement or regulatory authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie settings through your browser settings. For more details on our cookie practices, please refer to our Cookie Policy.

6. Payment Processing and Fraud Prevention

We use Stripe for payment processing, analytics, and fraud prevention services. Stripe collects identifying information about the devices that connect to its services, including:

• Device fingerprints and behavioral patterns to detect anomalous activity
• IP addresses and user agent information
• Billing addresses and payment method details
• Transaction patterns and history

Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

7. Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. International Transfers

Your information may be transferred to and maintained on servers located in different jurisdictions. By using our Service, you consent to the transfer of your data to countries that may have different data protection laws than your country.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. To exercise these rights, please contact us using the contact information provided below.

11. Age Requirements

Our Service is available to users of all ages. For users under the age of 13, we recommend parental supervision and consent before using our Service. We are committed to protecting the privacy of all users, including minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@detectiveboard.io